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We do offer 30 day money back guarantee to all our customers; however, customer is responsible for Shipping and Handling charges on all exchanges or returns. If the items are returned in good condition, the refund amount is the price paid for the item, less shipping and handling fees and a 15% re-stocking fee. If you prefer to exchange the item for another item, the re-stocking fee will be waived. For any return packages from the USA, please only send via United States Postal Services. State on the package "Returning to Sender No Commercial Value" and also put a value of $10 on any return packages. We do not accept return packages under any other conditions.